Is It Recordable?
Scenario Q113

Injured at a Customer's Home: is it recordable?

Verdict: Recordable
Published 2020-12-27

Question

A North Pole Inc. employee begins work delivering presents. He takes a break from delivering presents to eat some milk and cookies. During his break he trips over a toy car that fell from his toy sack, striking his head against a large piece of coal which required 8 stitches. North Pole Inc., a company registered in Delaware, has clearly-written procedures about proper toy sack handling that the employee failed to follow. Furthermore, due to COVID-19 eating food samples is strictly prohibited. Is it recordable?

Answer

YES. The employee was present in the customer's home as a condition of his employment. Therefore, the home is considered part of the work environment and the injury is work-related. Stitches are considered medical treatment beyond first aid.

1904.5(b)(1): What is the "work environment"? OSHA defines the work environment as "the establishment and other locations where one or more employees are working or are present as a condition of their employment. The work environment includes not only physical locations, but also the equipment or materials used by the employee during the course of his or her work."

Illustration for the scenario: Injured at a Customer's Home

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This is guidance based on 29 CFR Part 1904 and OSHA letters of interpretation. Facts and details may be altered or fictional. As specified by OSHA, the employer is responsible for the final recordability determination.